The Mentor: knowledge that lives in one head is a resignation away from gone
The Mentor: The knowledge itself, structured to teach — plus every gap in the handover. Trainings, onboarding sessions, handovers and walkthroughs — sessions where the valuable output is knowledge rather than a decision.
Knowledge transfer is the one meeting type where the valuable output is not a decision — it is the material itself. So this lens inverts the usual report shape: the digest of what was actually taught is the main event, long and structured by topic, and the sharp reads support it. It is also unusually interested in what the presenter skipped, because “you will pick that up as you go” is the sentence that costs someone a weekend six months later.
The report this lens writes
What Happened
What was being handed over, by whom, to whom, and how far they got — then the arc of the session.
Donna’s Take
Did the knowledge actually transfer, or did one person talk while others watched?
The Knowledge
The main artefact: a structured digest of everything taught, organised by topic with headings, complete enough to learn from, with timestamps to jump back to the full explanation.
Key Concepts & Terms
Every concept, system or acronym introduced, each with a one-line plain-language explanation drawn from how it was explained in the room.
The Gaps
What got glossed over, assumed, or promised for later — every “don’t worry about that part” listed.
Questions & Answers
What was asked, what was answered (with the answer), and what was deflected. An unanswered question in a handover is a hole in the handover.
The Receipts
Documentation owed, access to be granted, follow-up sessions promised, “I’ll send you that” moments — exact words and timestamps.
Follow-Up (Donna’s Orders)
What the learners should review, what the presenter still owes, and which gap needs a follow-up session before it becomes an incident.
What only this lens does
- It produces a teachable document, not a summary — the digest is explicitly required to be complete enough for someone who missed the session.
- The glossary is built from the room’s own explanations, so it matches how your team actually talks about the system.
- Deflected questions are recorded as gaps in the handover rather than dropped, which is the single most common way institutional knowledge leaks.
When Donna picks it
Trainings, onboarding sessions, handovers and walkthroughs — sessions where the valuable output is knowledge rather than a decision. You can also pin this lens for every meeting in settings, or re-read any past meeting through it on demand — the re-read works from the stored transcript, so nobody has to meet again.
Meetings this lens is built for
Questions, answered straight
Can I use this to onboard someone who was not in the session?
That is exactly what The Knowledge section is written for: a topic-structured digest complete enough to learn from on its own, with timestamps back into the recording for anything they want to hear first-hand.
What if the person leaving does the handover in three long sessions?
Each session gets its own read, and open commitments — documents promised, access not yet granted — carry forward into the next report, so nothing quietly disappears between session two and someone’s last day.
Does it work for recorded training that was not a live meeting?
Yes. Donna can ingest an uploaded recording from any source and run the same analysis, so an existing training video can be turned into a structured digest and glossary.
Put Donna in your next meeting
Access is open — sign in with your Google account and she’s in your dashboard in minutes. Rolling out to a whole team, or want a hand with the server setup? We’re glad to help.